Question 1

How long does placement take?

Accepted Answer

Usually 3–7 days from inquiry to placement, depending on your specific requirements.

Question 2

Is there a trial period?

Accepted Answer

Yes. We offer a 1-week trial. If you're not satisfied, we provide 1 free replacement.

Question 3

Are the maids verified / background checked?

Accepted Answer

Yes. All our staff are screened, interviewed, and reference-checked before placement.

Question 4

What if the maid leaves after placement?

Accepted Answer

We offer 1-year support with replacement available at 50% of the original service charge.

Question 5

Are service charges refundable?

Accepted Answer

Advance and service charges are non-refundable once the placement process has started.

Question 6

Do I pay the maid directly?

Accepted Answer

Yes. The maid's salary is paid directly by you to the maid each month. Our service charge is separate.

Question 7

What cities do you serve?

Accepted Answer

We currently serve Kathmandu, Lalitpur, and Bhaktapur.

Question 8

Can I request a specific type of maid (age, experience)?

Accepted Answer

Yes. Please mention your preferences in the inquiry form or contact us directly.

Frequently asked questions